SMS Privacy Policy

We may collect your name, mobile number, email address, account details, appointment details, service-status information, and messages you send to us when you request a demo, use our services, or contact support.

We use information to respond to demo requests, provide account notices, schedule and support appointments, share technician and service-status updates, provide customer support, maintain our services, and meet legal obligations.

Pro Field Tech Customer Care messages may include demo follow-ups, account notices, appointment reminders, technician and service-status updates, and customer support.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. SMS consent is not a condition of purchase.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text-message originator opt-in data and consent will not be shared with third parties except vendors strictly necessary to deliver messages and only for that purpose.

We may use service providers that help us deliver messages, operate our services, provide support, and protect our systems. They may use information only as needed to perform those services.

We use reasonable administrative, technical, and organizational safeguards to protect information. We retain information only for as long as reasonably necessary for the purposes described here, to meet legal obligations, resolve disputes, and enforce agreements.

You may opt out of SMS messages by replying STOP. Reply HELP for assistance. You may also contact us with questions about your information or communication preferences.

Our website may use cookies and similar technologies to support site functionality, understand usage, and improve our services. You can manage cookies through your browser settings.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

For questions about this policy or Pro Field Tech Customer Care messages, contact [email protected] or 888-992-2096.